privacy policy

Last updated: October 30 2024

Metropolitan Arts Council Of Greater Kansas City (ArtsKC – Regional Arts Council and also referred to as “we”, “our”, and “us” herein) values our users’ and customers’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our Website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to inform you of our commitment to respect your privacy and protect your personal information.

Scope of Policy
This Policy applies to Metropolitan Arts Council Of Greater Kansas City, and it governs any and all data collection and usage by us through our Website and online facilities and services. We encourage you to read this Policy in its entirety before using our Website and online services. By engaging with our ArtsKC website at https://artskc.org/ (“Website”), using our online services, or making a purchase with us, you acknowledge and consent that you have read and understand our privacy practices explained in this Policy. If you do not agree with our policies and practices, do not access or use our Website or online facilities and services.

Please note that this Policy does not apply to personal information we collect in an employment context, such as information collected from or about job applicants or employees, or personal information collected in a business-to-business context. Nor does this Policy govern the collection and use of information by companies that Metropolitan Arts Council Of Greater Kansas City does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:
1. What personally identifiable information is collected from you through our Website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect
We collect the following categories of information:

-Standard Identifying Information: Identifiers such as name, shipping address, billing address, email address, phone number, and account information.
-Purchase Transaction Information: We collect details of transactions that you carry out through our Website and of the fulfillment of your orders, including name, payment confirmation, email address, delivery information (e.g., billing, shipping, and delivery addresses) that you provide when you purchase our products and services. Please note that we use a third-party vendor to process your payment and will only capture and store the last four (4) digits of your payment card information. Your payment information is transmitted to us in a manner that helps maintain the privacy of this information.
-Customer Support Information. When you have an inquiry or engage with our customer support, we collect information necessary to allow us to assist you, such as your name, contact information, order history, and communications you choose to share with us.
-Usage Data and Online Activity Information: When you use our Website or interact with our online services, we may collect Internet or other electronic network activity information such as IP address, device specifications, browsing and search history, clicks, information about how you interact with our Website and online services and content, and other data collected by cookies and similar technologies.
-Anonymous or Deidentified Data: We may have the occasion to collect non- personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion. In many cases, it is up to you whether to disclose personally identifiable information to us, although if you elect not to do so, you will not be able to register as a user and we may not be able to provide you with any products or services.

Why We Collect Information and For How Long
We collect your personal information for several reasons:
-To process orders and facilitate and respond to your requests.
-To better understand your needs and provide you with the products or services you have requested.
-To fulfill our legitimate interest in improving our services and products and training our staff.
-To provide you with customer support.
-To send you promotional emails containing information we think you may like when we have your consent to do so.
-To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so.
-To customize our Website according to your online behavior and personal preferences to provide you a better user experience.
-To verify your identity when you request information about our privacy practices concerning your personal information.

The data we collect from you will be stored for no longer than necessary to serve our legitimate business purposes and comply with our legal obligations. The length of time we retain said data will be determined based upon the following criteria: the length of time your personal information remains relevant; the sensitivity of the data, the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims or defenses might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such data as stated in this Policy.

Use of Information Collected
Metropolitan Arts Council Of Greater Kansas City does not currently sell, rent or lease any of its customer lists and/or names to any third parties. Metropolitan Arts Council Of Greater Kansas City may collect and may make use of personal information to assist in the operation or security of our Website and to ensure delivery of the products or services you need and request. We also collect and use your personal information to verify your identity, provide customer support, training, and perform research and analytics to improve our Website, products, and services. At times, we may use your personal information as a means to keep you informed of other possible products and/or services that may be available to you from www.artskc.org. Metropolitan Arts Council Of Greater Kansas City may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. With your consent, Metropolitan Arts Council Of Greater Kansas City may, from time to time, contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent to presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party. We will also use your personal information when necessary to protect or defend our rights or interests in accordance with governing law or our contractual obligations.

Cookies
Like many websites, we use cookies and other technologies for performance, functionality, and analytics (collectively, “Cookies”) on our Website. We use Cookies to
power and improve our Website and provide you a better user experience, including to keep you logged-in between sessions, remember your actions and preferences, run analytics, and better understand user interaction with our Website and online services.

Third-Party Social Media
Metropolitan Arts Council Of Greater Kansas City uses various third-party social media features, including, but not limited to, https://facebook.com/artskc/, https://www.instagram.com/artskc/, https://twitter.com/artskc, https://youtube.com/user/artskc/,www.linkedin.com/company/1213401/ and other interactive programs. These third-party social media sites may collect your IP address and require Cookies to work properly. These services are governed by the privacy policies of the social media providers and are not within Metropolitan Arts Council Of Greater Kansas City’s control.

Disclosure of Information
Metropolitan Arts Council Of Greater Kansas City may use or disclose the information provided by you to perform our legitimate business functions and operations and comply with our legal and contractual obligations, including, but not limited to, the following circumstances:
-as necessary to provide services or products you have ordered, including, but not limited to, our service providers to facilitate payment transactions and process orders on our behalf;
-customer support and training purposes;
-for security, research, and/or analytics to improve our Website, products, or services;
-in other ways described in this Policy or to which you have otherwise consented;
-in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
-as required by law, or in response to a subpoena or search warrant;
-to outside auditors or advisors who have agreed to keep the information confidential;
-as necessary to enforce the terms and conditions of your orders or purchases; or
-as necessary to maintain, safeguard and preserve all the rights and property of Metropolitan Arts Council Of Greater Kansas City.

Non-Marketing Purposes
Metropolitan Arts Council Of Greater Kansas City greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Metropolitan Arts Council Of Greater Kansas City products and services). In certain circumstances, we may use our Website, newspapers, or other public means to post a notice.

Children under the age of 13
Metropolitan Arts Council Of Greater Kansas City’s Website and online services are not directed to, and we does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If you are under the age of thirteen (13), do not use our Website or provide your personal information to us. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we will immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information.

Unsubscribe or Opt-Out
All users and visitors to our Website have the option to discontinue receiving marketing or promotional communications from us by way of email or newsletters. To discontinue or unsubscribe from our marketing or promotional communications please send an email that you wish to unsubscribe to Info@artskc.org or follow the unsubscribe prompts in the applicable communication. If you wish to unsubscribe or opt-out from any third- party websites, you must go to that specific website to unsubscribe or opt-out.

Metropolitan Arts Council Of Greater Kansas City will continue to adhere to this Policy with respect to any personal information previously collected. Please note, however, that we may continue to send you non-promotional communications, such as emails about your orders or purchases; security notices; or when we have updates to our Policy, Website, or other terms or policies.

Links to Other Third-Party Websites
Our Website contains links to affiliates and other third-party websites. Metropolitan Arts Council Of Greater Kansas City does not control these affiliates or third parties, nor claim or accept responsibility for any privacy policies, practices and/or procedures of other such affiliates or third-party websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our Website. Unless expressly stated by us, links to various third-party websites or pages do not constitute or imply endorsement by us of these websites or pages, or any products or services described on these other websites or pages.

Security
Metropolitan Arts Council Of Greater Kansas City takes precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline. At times, we may also use third-party service providers to facilitate and process your orders and purchases, such as Stripe or other payment processors. Wherever we collect and/or receive sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. We and/or our third-party service providers use Secure Socket Layer (SSL), Transport Layer Security (TLS), and/or other security features for authentication and private communications to build users’ trust and confidence in the Internet and website use by providing simple and secure access and communication of credit card and personal information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website or online facilities
or services.

Updates to Our Policy
We reserve the right to make changes to this Policy at any given time. We will take appropriate measures to inform you of changes to our Policy, consistent with the significance of the changes we make. We will obtain your consent to any material privacy changes or uses of your personally identifiable information if and where this is required by applicable data protection laws or our contractual agreements. You can see when this Policy was last updated by checking the “last updated” date displayed at the top of our Policy. Please check back often for updates to our Policy at https://artskc.org/privacypolicy/.

How to Contact Us
If you have any questions or concerns regarding this Policy related to our Website or online services, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@artskc.org
Telephone Number: 816-221-1777
Mailing Address:
Metropolitan Arts Council Of Greater Kansas City
106 Southwest Blvd
Kansas City, Missouri
64108